Will rewards be available for purchase after the campaign?
Yes! You will be able to find all pins through my shop, easily found through my website www.anadia-chan.com However, prices will be standardized and any kickstarter special pre-order prices will not transfer over to regular sales.
Last updated: September 14, 2020 14:41
Can I add on other rewards to my pledge?
All pins and rewards will be available as add ons through Backerkit once the campaign has ended.
Last updated: September 14, 2020 14:59
Are the chained pins the same price as the regular pins?
As a kickstarter special and thank you for your support, chained pins are the same price as regular pins. They will also be available through Backerkit. Once the campaign has finished, they will be available through my shop.
Last updated: September 14, 2020 14:59
What are hard enamel pins and what's the difference?
This campaign is for hard enamel pins. Hard enamel pins are filled with enamel and polished flat. They are more expensive to produce and are often considered higher quality. Soft enamel pins on the other hand has recessed enamel and are often able to use thinner lines.
Last updated: September 14, 2020 14:59
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.